Review: myfax

myfax Similar to other best online fax services, MyFax consists of a simple user interface and enables the user to send and receive fax pages online or via email. Faxes can be sent to more than one recipient and the storage capacity for faxes is unlimited, however, there is a one-year storage limitation.

Password protection, local and toll-free fax numbers, an automatic resend feature and several avenues to access the support provided are all appealing features in terms of account management.

The basic MyFax package allows up to 100 sent fax pages and the ability to receive up to 200 before charges are introduced per fax page, which is a healthy number in comparison to the majority of cheap online fax services.

For those customers that require a very high level of security, SSL encryption along with additional data-encryption methods are highly attractive features for specific customers. These encryption methods are compatible with any fax machine. Delivery confirmation is provided as well as the ability to schedule future faxes.

Another impressive feature is the ability to send and receive fax pages from mobile devices. MyFax service has the ability to convert the paper faxes to TIF or PDF documents, which are easily accessible through your email client.

The extensive support provided by MyFax comprises of a 24-hour toll-free support line, a punctual online chat service, online help, email assistance, FAQs, and video tutorials.

The most common package allows for up to 400 send and receive fax pages per month for a monthly fee of $20. There is no start-up fee and each package consists of the full set of features available.

Rounding off our top five online fax reviews, MyFax has earned such a high standing in the industry though proficient support and accommodation of consumer needs.

Matrix overview

 
RingCentral
nextiva
metrofax
eFax
myfax
  Additional Costs
Faxes Sent Over Monthly Limit $0.06 $0.03 $0.03 $0.10 $0.10
Faxes Received Over Monthly Limit $0.06 $0.03 $0.03 $0.10 $0.10
  Fax Sending Features
Send Free Faxes Per Month 500 (Combined
Send/Receive)
500 (Combined
Send/Receive)
500 (Combined
Send/Receive)
150 100
Fax to Multiple Recipients Yes Yes Yes Yes Yes
Auto Re-Send Yes Yes Yes Yes Yes
International Faxing Yes No Yes Yes Yes
Sign Your Faxes Yes No No Yes No
  Fax Receiving Features
Receive Free Faxes Per Month 500 (Combined
Send/Receive)
500 (Combined
Send/Receive)
500 (Combined
Send/Receive)
150 200
Receive Faxes in Multiple Email Accounts Yes Yes Yes Yes Yes
Toll-Free Fax Numbers Available Yes Yes Yes Yes Yes
Local Fax Numbers Available Yes Yes Yes Yes Yes
Mobile Alerts Yes Yes Yes No Yes
  Web Based Faxing Features
Fax Storage Unlimited Unlimited Unlimited Unlimited Unlimited
Fax Storage (Days) Unlimited Unlimited 365 Unlimited 365
Schedule Fax Delivery Time Yes Yes No No No
  Support
Customer Support (24 Hour) Yes No No Yes Yes
Live Chat Support No Yes No Yes Yes
 

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